Terms & Conditions
Acceptance of the Terms
By accessing or using Cowan Plaza Bingo services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please refrain from using our platform.
Eligibility Requirements
To participate in activities at Cowan Plaza Bingo, you must meet certain eligibility requirements. You confirm that you are legally capable of entering into a contract and fulfilling all requirements specified herein.
Minimum Age Requirements
All players must be at least 19 years old to participate in bingo games or any related activities. Valid government-issued identification must be presented upon registration and for jackpot winnings over CAD $1,000.
Geographic Restrictions
Cowan Plaza Bingo operates exclusively in Newfoundland and Labrador, Canada. Players must be physically present at our St. John's location. Individuals from Iran, North Korea, and Syria are restricted from participation due to federal sanctions.
Account Registration Rules
All players must register an account before participating in any games or promotions.
Players must provide accurate personal information during registration.
Each user is permitted to maintain only one account.
One-Account-Per-User Policies
Only one account is allowed per individual. Duplicate accounts are prohibited and may result in account suspension.
Identity Verification and KYC
To ensure compliance with gaming regulations, players must complete Know Your Customer (KYC) verification by providing government-issued photo identification during registration and for certain prize claims.
Account Accuracy Obligations
Players are responsible for maintaining accurate and up-to-date account information. Any changes must be be reported promptly to ensure compliance with our policies.
Account Security Responsibilities
You are responsible for maintaining the confidentiality of your account login credentials. Notify Cowan Plaza Bingo immediately of any unauthorized access or suspected security breach.
Login Credentials and Password Protection
Players must use unique and secure passwords. Sharing login details is strictly prohibited. Cowan Plaza Bingo will not be liable for any unauthorized access to accounts.
Restricted Behavior and Prohibited Activities
Players are expected to conduct themselves respectfully. The following activities are strictly prohibited:
Cheating or collusion in games.
Any form of harassment or disorderly conduct.
Unauthorized use of promotional credits or bonuses.
Multi-Accounting and Fraud Prevention
Any fraudulent activities, including the creation of multiple accounts for the purpose of exploiting bonuses or promotions, will result in immediate account suspension.
Bonus and Promotion Rules
Promotional offers and bonuses will be outlined at the time of the promotion. All players must adhere to these terms, including any wagering requirements or expiration dates.
Wagering and Gameplay Conditions
Promotional credits must be used for eligible bingo games within the defined timeframe. Players must comply with any stipulated playthrough requirements.
Bonus Abuse Prevention
Cowan Plaza Bingo actively monitors for bonus abuse and reserves the right to restrict or revoke bonuses if abuse is detected.
Deposits and Withdrawals
All deposits and withdrawals must comply with the procedures outlined on our site. Successful withdrawal requests require verification before processing. Players must meet specific thresholds for prize payouts based on applicable regulations.
Verification Before Withdrawals
Withdrawal requests for amounts exceeding CAD $1,000 require identity verification. Additional documentation may also be requested for larger withdrawals.
Processing and Review Procedures
Withdrawal requests are typically processed within the timeframes outlined in our payment terms. Players will be notified of any delays.
Responsible Gambling Expectations
Cowan Plaza Bingo is committed to promoting responsible gambling. Players are encouraged to monitor their gaming habits and utilize available tools to set spending limits as needed.
Self-Exclusion and Account Restrictions
Players can voluntarily self-exclude from Cowan Plaza Bingo for fixed periods. Accounts may be temporarily or permanently restricted based on conduct or inactive status.
Game Fairness and RNG Systems
Cowan Plaza Bingo utilizes certified Random Number Generator (RNG) technology to ensure fairness in gameplay. All games and systems are regularly audited by independent authorities.
Technical Interruptions or Voided Gameplay
In the event of technical disruptions or voided gameplay, Cowan Plaza Bingo will endeavor to resolve these issues promptly. Players will be informed of any necessary adjustments to their accounts.
Suspension or Closure of Accounts
Cowan Plaza Bingo reserves the right to suspend or close accounts for any behavior deemed inappropriate or in violation of these Terms & Conditions.
Intellectual Property and Platform Ownership
All content and materials associated with Cowan Plaza Bingo, including its logo and branding, are the intellectual property of Atlantic Gaming Entertainment Ltd. Unauthorized use is strictly prohibited.
Limitation of Liability
Cowan Plaza Bingo is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including, but not limited to, errors, omissions, or interruptions in service.
Modification of Terms
Cowan Plaza Bingo may update these Terms & Conditions as necessary. Any changes will be posted on our site, and continued use indicates acceptance of the modified terms.
Contact or Support Guidance
For any questions or support regarding these Terms & Conditions, please contact our customer support team.
By participating in Cowan Plaza Bingo activities, you confirm your understanding and acceptance of these Terms & Conditions.
